We promote local employment by upskilling community members with transferable skills
Geo-spatial mapping and integration
Our imagery, data and geospatial technology gives municipalities full visibility of activities on the ground. We use this overarching representation to make recommendations on collectability models that result in revenue realisation for them. Our model eliminates uncertainty, averts delayed decisions, and ultimately increases revenue.
Works order technology
Our MeterMan management system is a web-based platform that integrates with mobile applications. It is a web-based app that has the capacity to manage over 1 million meters on separate accounts. Our system handles the investigation of service points, initiates disconnections and/or reinstates them. The field technician captures the actions electronically on a handheld device and loads it onto the system for processing.
Meter reading and audits
UtiliAudit manages the process of conducting meter audits. Our web-based app integrates seamlessly with multiple devices and caters to single or multiple fields that are easily loaded onto the system using a handheld device. It is customised to meet your specified requirements. UtiliAudit fully integrates with any Geographic Information System (GIS) system and supplies GPS coordinates
Spatial data management and verification (stand audits)
We help municipalities abate inaccurate billing by implementing a tax-based verification process, customer management database, and management services platform to attain effective revenue management. When implemented effectively, municipal revenue assurance reduces unbilled, or under-billed revenue, and enhances revenue.
Smart Tools
In 2016, we launched our ‘SMART’ technology platform. Its function is to collect, manage, and store data using spatial technology. For our clients, this has meant that stand data workflows, consumer data, meter audits and installations are seamlessly integrated to enhance data management and increase revenue collectability models. Our SMART tools consist of an SMS Communicator, Consumer Verification Services, Bank Account Verification Services, Collection Prioritisaton Model, Workflow Management Systems
Solutions
OUR SERVICES COME WITH THE FOLLOWING SUPPORT
System training
End users are involved from the onset and trained on the system to ensure business continuity after the project ends.
Service desk support
Our 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.
Endpoint management
We provide advanced management tools to clients who want to take their service management to the next level
WE SUPPORT LOCAL EMPLOYMENT
GET IN TOUCH
Telephone
012 492 6600
Email
info@utility.co.za
Physical Address
Southdowns Office Park, Block B
c/o John Vorster Drive and Karee Street
Irene, Centurion
0157